Ethics Culture Assessment

Have Questions?  Email us at advisoryservices@ethics.org

You know that hearing from your employees is critical. We are here to navigate the steps to getting there.

Customizable surveys – We will work with you to create a survey that is customized to your organization’s needs. Select questions from our validated and test item bank of questions.

Benchmarks – Access benchmarks from ECI’s Global Business Ethics Survey (GBES) and from our anonymized client database.

Survey administration – Every organization is different. We work with you to administer the survey to employees in a variety of formats (e.g., online, paper, via kiosk). Survey employees in multiple languages.

Dedicated project support – Our project team has decades of experience managing complex culture assessments all around the world.

State of the art data security – We use best in class practices to protect your organization’s data and employee confidentiality.

Reporting – Tailored to your reporting needs, we offer a wide array of formats to select from, including high-level summaries and in-depth narrative reports.

Interactive analytics – Explore the data yourself using ECI’s Data Portal and export aggregated results while maintaining employee confidentiality.

ECI’s Culture Metrics

Based on this understanding of culture, ECI’s current metrics for culture include:

• Embedded Values: the stated and unstated values that govern daily decision making;
• Culture Drivers: the individuals or activities that most influence employees’ sense of connection to the culture;
• Ethical Leadership: the tone heard from the top & perceptions of senior leaders’ integrity;
• Supervisor Reinforcement of Ethics: perception that supervisors set a good example and encourage ethical behavior; and
• Peer Commitment to Ethics: the extent to which peers support each other in “doing the right thing.”

ECI also gathers input on the following dimensions that inform an organization’s understanding of its culture:

• Satisfaction with the level of transparency within the organization;
• Awareness of ethics and compliance program resources;
• Effectiveness of ethics and compliance program resources;
• Sources of pressure to compromise standards;
• Willingness to raise bad news or concerns;
• Level of misconduct;
• Rate of reporting of misconduct, recipients of reports, and perceptions of the reporting process;
• Reasons why employees did or did not choose to report suspected wrongdoing; and
• Perceived retaliation for reporting.

ECI Survey Methodology

ECI’s Ethics Culture Assessment is a comprehensive employee survey that measures the impact of ethics and compliance (E&C) programs. The survey methodology is based on over three decades of research and collaboration with leading E&C practitioners and academics. ECI has been able to isolate a series of key topic areas and questions that have proven to be reliable and valid indicators of ethical culture strength.

Download the ECI Ethics Culture Assessment: What You Need to Know whitepaper to understand the approach behind the questions we ask employees.